When moving we know that there is always a risk of damage.
As unlikely as it seems, unforeseen circumstances such as fire, flood, mishandling at ports, traffic accidents or even vessel loss or other damage can happen, which is beyond our control. For complete peace of mind when moving, we recommend our "All-Risk" insurance.
This insurance policy covers you against all risks of loss or damage from the time we take charge of your belongings until they are delivered to your new home. "All-Risk" insurance is full coverage - breakables, non-delivery or theft of all the items you're moving internationally and is only applicable if our certified moving team packs and handles all the items being shipped overseas.
PERSONAL AND HOUSEHOLD EFFECT SHIPMENT TERMS AND CONDITIONS
INSURANCE WILL NOT COVER ANY CLAIM FOR:
(A) loss or damage arising out of the acts of any government, customs authority or official confiscation. Consequential losses due to delay or any depreciation in value are not covered.
(B) items missing from owner packed cartons. Claims will not be honored for the loss of any owner packed carton unless the shortage has been noted at the time of delivery and reported to I.T.I. within 45 days of delivery.
(C) loss due to damage or breakage of items in owner packed cartons, crates, or containers.
(D) loss or damage to jewelry, gem stones, cash, currency or bank notes, deeds, travelers cheques, coin or stamp collections, alcoholic beverages, negotiable items, contraband or other like items.
(E) loss or damage caused by wear and tear, changes in climatic conditions, infestations or inherent vice.
(F) any internal electrical or mechanical component of any device unless exceptions are noted at the time of delivery for external damage to such property. Loss of data and recalibration are also excluded. Electrical or mechanical malfunctioning coverage, excluding vehicles, is available for a nominal additional premium.
(G) loss or damage to any item unless the premium for the insurance has been received by I.T.I.
(H) loss or damage to vehicles while being driven under their own motive power except while on the premises of the port.
(I) marring, denting, chipping or scratching on automobiles, motorcycles or other motor vehicle over three years old.
(J) non-factory installed accessories or removable items on vehicles. Goods of a personal nature shipped inside vehicles are also excluded.
(K) wrinkled or soiled clothing, linens, drapes and rugs.
(L) marring, scratching, denting, chipping or rubbing on items which have been received by the carrier as condition unknown.
(M) concealed missing or non-delivery of a shipping package if the delivery receipt shows that all packages were delivered to the final destination.
(N) items not listed on the inventory prepared at origin. Items not shipped are not insured.
(O) appraisal fees, shipping charges, damages caused during assembly or disassembly, items having no commercial value, items of sentimental value or property damage.
(P) an entire set if any single item(s) is lost or damaged. Payment will only be made for the proportionate value of the item(s) lost or damaged. Pairs and sets coverage is available for a nominal additional premium.
(Q) loss caused by nuclear reaction, radiation or radioactive contamination, whether controlled or uncontrolled, however caused.
(R) physical loss or damage to the property carried out for political, terroristic or ideological purpose when property is in storage.
(S) loss and/or damage on door to port shipments unless exceptions are noted when the shipment is received at the port of discharge.
(T) loss or damage to plasma televisions, monitors or like items.
(U) structural damage to system or kit furniture constructed of veneered chipboard or similar, or any reduction in the quality thereof arising as the result of dismantling or reassembly of any such items of furniture.
(V) experimental or prototypical vehicles.
(W) loss or damage attributable to fumigation or contamination of the shipment from any cause.
(X) loss or damage to live or perishable items.
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